Help Center
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đź’ŚÂ Invitations
- What's in an invitation?
- In what language can I write to my customers?
- What does your customer see when he clicks on his registration link?
- How do I personalize and send my invitations?
- How many questions can I ask?
- How do I add my customers?
- What's a tag?
- Do you have templates for invitation messages?
- How do you bring customers together in a tag?
- What is the purpose of the shipment confirmation?
- What questions to ask?
- Can I retrieve only my customer's registration link?
- How can I reuse my last questions?
- Why should I record a motivational video?
- Can I import a CSV file to add my customers?
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🎥 Testimonials
- Do I have to do the assembly myself?
- How can I add subtitles to my video?
- In what formats can I retrieve my testimonials?
- Can I change the way the testimony is edited?
- Only customers can testify?
- How do I change the color of my videos?
- Can I see my client's testimonial before unlocking it?
- Will your customers need to download anything?
- Can I add my company logo?
- Do my customers keep track of their contributions?
- How to film a motivational video?
- Where do I get the testimonials?
- How can I download the testimonials I've received?
- Who can see my testimonials once I've "unlocked" them?
- What does it mean to "unblock the testimony"?
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📲 Share
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đź’°Â Billing
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👥 Guests
- Which browsers is the recorder compatible with?
- What do I agree to when I record a video testimonial?
- I need my manager's authorization, how can I do that?
- How to film yourself?
- How do I record my video testimonial?
- I've received an invitation to make a video testimonial, but I don't feel like filming myself.
- Can we see his testimony again?
- Where will my video testimonial appear?
- Do I need to download an application?
- What is YourCharlie?
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đź’ˇUse Cases
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🔏 GDPR
- How do I delete my YourCharlie account?
- Can I invite a minor to testify?
- Where is the written record of the transfer of image rights?
- Can I use the videos in advertising?
- Can requests for transfer of image rights be drawn up in several languages?
- Where are personal data stored?
- Is my customer information saved?
- Where can I find my testimonials?
- How do I delete a customer?
- How do I obtain a customer's image rights?
- How long are testimonials available?
- How is my personal data used?
- What does the transfer of image rights contain?
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⛑️ Other
What’s a pop-up?
Updated
This is a playlist of your 5 most recent testimonials, displayed in the left-hand corner of every page on your site. It’s a great way to automatically broadcast your testimonials on your site without you having to worry about it!
You’ll find our badge of trust next to your customer’s name, certifying the authenticity of your testimonials.
Your visitors click on it to display it in a larger format and listen to your testimonials.